Personal Data Policy
At Nexarionex, operated by NEURORELIC LLC, we value your privacy and are committed to protecting your personal information. This policy outlines the types of data we collect, how we use it, how we store and protect it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit nexarionex.com, we may collect several types of personal information. This includes your name, email address, phone number, and shipping or billing addresses. When you place an order, we also collect payment information, which is processed securely through third-party providers such as Stripe or PayPal. Additionally, we gather technical data such as your IP address, browser type, device information, referring pages, and user behavior, which helps us improve our website’s performance and user experience.
How We Use Your Data
We collect and use your personal data only for legitimate purposes. This includes processing and fulfilling your orders, sending order confirmations and shipping updates, responding to customer inquiries and support requests, enhancing the functionality and security of our website, detecting and preventing fraudulent activities, and complying with legal or regulatory obligations. We do not collect more data than necessary and we never sell your information to third parties.
Cookies and Tracking Technologies
To improve your browsing experience, we use cookies and other tracking technologies. These tools allow us to remember your preferences, understand how visitors use our website, and deliver content more effectively. You have the ability to manage or disable cookies through your browser settings at any time, although this may affect the performance of some features.
Third-Party Services
In order to operate our online store effectively, we work with third-party service providers. These may include payment processors, shipping platforms, analytics tools like Google Analytics, and email marketing services. These providers are granted access only to the information necessary to perform their specific functions and are bound by strict confidentiality obligations.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including order fulfillment, legal compliance, fraud prevention, and accounting requirements. Once the data is no longer needed, we take steps to delete or anonymize it in a secure manner.
How We Protect Your Data
Your personal information is stored on secure servers and protected with industry-standard encryption and access controls. Only authorized personnel are permitted to handle personal data, and we regularly review our security practices to ensure your data remains safe. While no method of transmission over the internet is 100% secure, we take every reasonable measure to reduce risk and protect your information.
Your Rights
You have the right to access the personal data we hold about you, to request that inaccurate or outdated information be corrected, and to request that your data be deleted under certain conditions. You also have the right to object to or restrict certain forms of data processing. If we are processing your data based on your consent, you may withdraw that consent at any time. To exercise any of these rights, you can contact us at contact@neurorelic.shop
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have received data from a child under 18, we will take immediate steps to delete it.
Changes to This Policy
We reserve the right to update this Personal Data Policy as our business evolves or as legal requirements change. Any changes will be published on this page, and the revised policy will take effect as soon as it is posted. We recommend reviewing this page periodically to stay informed.
Contact Information
Nexarionex is a brand operated by NEURORELIC LLC. Our registered address is 271 W. Short St Ste 410 #2075, Lexington, Kentucky 40507, United States. If you have questions about how we handle your personal data, you can reach us by email at contact@neurorelic.shop.